AI & Digital Skills for CSOs

Many Civil Society Organisations (CSOs) play an important role in addressing development challenges, but limited access to digital resources, technical expertise and AI awareness can restrict their ability to strengthen programmes and organisational processes. From documentation and proposal writing to data analysis, communication and workflow management, there is significant potential for AI and digital tools to make everyday operations more efficient. However, adopting these tools requires practical training, guidance on selecting appropriate solutions, and an understanding of responsible AI use, including data privacy, informed consent and bias awareness.

Through the AI & Digital Skills for CSOs programme, CivicDataLab, in partnership with UNDP India, aims to equip approximately 100 CSO representatives across India with practical skills to integrate AI and digital tools into their organisational workflows.

The programme will focus on four key learning areas: AI-assisted documentation and proposal writing, data analysis and visualisation, communication and outreach, and workflow management and collaboration. Through hands-on training, live demonstrations, mentoring clinics and peer learning, participants will explore accessible, open-source and free-to-use tools relevant to their day-to-day work.